Privacy Policy
Last updated: June 2026
Introduction
bright-lotus is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our website or engaging our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Submit enquiries through our contact forms
- Request consultations or quotes
- Engage our professional services
- Subscribe to communications
This information may include your name, email address, organisation name, project details, and other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- IP address (anonymised where possible)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and requests
- Provide and deliver our consulting services
- Send administrative communications
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in our operations (subject to confidentiality agreements)
- Professional advisers including lawyers and accountants
- Regulatory authorities when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project-related information may be retained for the duration required by professional standards and applicable regulations.
Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Object to processing of your information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details provided below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
Third-Party Links
Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
bright-lotus
Level 8, 120 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]